Contact Us
Home »
Simply call us or fill out the form below to get a free estimate. We’re looking forward to serving you!
Contact Us
Our Locations
Houston
301 Bennington, Suite 500, Houston, TX 77022
(713) 581-4963
Austin
4413 Spicewood Springs Rd, Suite 212, Austin, TX 78759
(512) 270-7555
WINDOW CLEANING FAQ
Are you insured?
Yes, keeping you, your home and our employees safe are of the utmost importance to us. That’s why we carry one million in general liability with an extra 3 million in umbrella protection, 1 million in auto and we are also fully bonded. If you’d like a copy of our insurance certificate please don’t hesitate to ask and we’ll be happy to provide that for you.
How do you clean windows?
There are two ways that we clean windows:
One is with traditional applicators and squeegees or by hand, We use this method when cleaning interior windows and depending on the type of glass you have we may use this method on the exterior as well.
The second method is we use the latest in pure water cleaning technology, we have special equipment like this that runs your water through deionization, reverse osmosis and carbon filters to produce water more pure than bottled Fiji water. That water is fed through specialty water fed cleaning poles with hybrid brushes we use to scrub the windows free of dirt, dust, bird imprints and the like. Rinsing with pure water allows the windows to dry clear and spotless because we have removed 100% of trace minerals, leaving no streaks or spots behind as opposed to simply spraying the windows with the water out of your hose. The frames and exterior sills are brushed as well.
How can I pay for window cleaning?
We accept checks, cash, and all major credit cards at the job site when the job is completed and approved. If you’re a regular customer we can also keep your card information on file, which is fully encrypted and protected or you can pay online through our website. If you are one of our Always Clean Program members you are billed on the first of every month for that service.
How do I get a quote for window cleaning?
It’s super easy and fast to get a quote from us. Our pricing is based on the square footage of the home, or areas that we are pressure washing. This allows us to give you a quote directly over the phone or through email. Simply fill out the request a quote form on our site or call us up and we’ll be happy to provide you clear and concise pricing. If your home is made of glass or super modern, please let us know as we may have to send an account manager to come look at your unique home to give you proper pricing. We look forward to earning your business.
Do you have a rain guarantee?
Excellent Question! Rain really doesn’t affect your windows, once they are cleaned. Rain really just moves dirt around and if your windows are spotless, it shouldn’t ruin them. However, if it’s a torrential downpour and super windy, then they may get ruined. If it does ruin your windows within 7 days of your service, call us and we’ll come right out and take care of any touch-ups you have, free of charge. This does not include touching up dirt and debris that your lawn care professionals blow onto the windows with their equipment.
What happens if it rains on the day of my cleaning?
We check the weather on a daily basis and that’s how we approach it, day by day. While we still work in light rain, if on the day of your service it is predicting an 80% chance or greater of inclement weather, we may reschedule you to a different day or move your appointment time to after the weather stops.
Also, we all know that the weather can change in Texas in the blink of an eye. So, if it starts pouring while we are on your job, we will take cover in our van or under a covered patio, check the radar and either wait it out, complete your job, or reschedule you if it looks like it’s not going to stop.
How does the Always Clean Program Work?
Our Always Clean Program is one of our most popular services. After an initial cleaning from us, your windows will take anywhere from 4 – 6 months to get visibly dirty again. That of course depends on weather, construction around your home, lawn care professionals, kids…..dogs….birds…etc.
Being on this program is great for homeowners who want to have spotless clean windows all year long. Not to mention, it also discounts your one time exterior cleaning by 50%. So, it’s like paying for 2 cleanings but getting 4, and there are no service contracts (cancel or pause your service at any time with no penalties). Please check out our Always Clean Program page for more information and details.